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HMRC
Treasury Questions
03-Oct-2009
Mr. Michael Moore (Berwickshire, Roxburgh and Selkirk) (LD): Will the Minister give us an assurance that he will devote enough management time and resources to this stage of reforms, so that we can avoid the utter chaos experienced by many of my constituents with more recent reforms? As a result of the latter, for many people it is taking months to get thousands of pounds of tax that is their due repaid.
Mr Timms: Of course, one of the great strengths of filing online is that it speeds up the whole process—for exactly the reason that the hon. Gentleman set out. We have had very good experiences, for example, with online filing of self-assessment returns, and I am confident that those benefits will be repeated when businesses go online for VAT filing and other taxes.
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